Explain the problem
Tell us what's owed, what happened and what you have already tried.
A more professional way to follow up on unpaid workYou've earned it.
You've earned it.
Let's move things forward.
Chase the payment. Keep the relationship.
When payment hasn't arrived, another awkward reminder can be the last thing you want to send. EKENU is developing a managed service to take the awkward chasing off your hands. For an accepted case, we would make a professional, authorised enquiry, do our best to obtain a meaningful response and keep you informed as the issue moves forward.
Private pilot underway. Public £39 orders and emails to outside organisations aren't open yet.
UK-focused approachWritten authority before contactReal, tracked replies
Checked authorityHuman-reviewed messagesGenuine updates
How EKENU plans to help
You tell us the issue. We take on the agreed follow-up.
Every case would be assessed first. Nothing is sent just because someone enters a company name.
We check and prepare
We assess suitability, check the relevant information and obtain your written authority.
We make the enquiry
Where appropriate and authorised, EKENU sends one reviewed professional email in its own name.
We keep you informed
We track any reply and let you know what happened, without inventing outcomes.
Free clarity · Managed helpUnderstand your position for free.
Understand your position for free.
Let EKENU handle the follow-up when it opens.
The free check helps you prepare. Our proposed paid service is about doing the agreed communication work, not handing you another template.
£0
Free Payment Position Check
A private assessment that shows which parts of your situation may need attention.
- Five short questions
- A preparation summary
- Relevant independent guidance
- No complete letters or contact with the other side
£39
EKENU Managed Follow-up
For eligible payment issues, we take on the agreed first stage of chasing.
- One case review and written authority
- One reviewed initial email sent by EKENU
- Up to one reviewed follow-up when appropriate
- Tracking and notification of actual replies
Not available for purchase yet. No SMS, unlimited chasing or guaranteed recovery.
Why use EKENU?
Being owed money is frustrating. Chasing it shouldn't become another job.
You may want to protect a working relationship, avoid another awkward message or simply get a clear answer. A carefully reviewed enquiry can help you take that next step professionally.
A professional approach
Respectful, factual correspondence rather than confrontational demands.
Less on your to-do list
We manage the agreed contact instead of leaving you to compose every reminder.
Updates you can trust
Only genuine messages, replies and case activity—not vague promises.
Free and private · around two minutes
Find out where you stand for free
Five quick questions reveal which preparation details may need attention.
You'll see your issue category, records gaps and an appropriate general next step. The free check doesn't contact anyone. Our proposed managed service handles reviewed messages when eligible.
The planned managed service focuses on unpaid business invoices and self-employed work fees. Suitability is reviewed before any case is accepted.
We don't ask for business names or bank credentials. Assessment calculations happen on your device.
Your free EKENU assessmentYour preparation snapshot
Ready for EKENU to take the pressure off?
You've already taken the first step. If your case is suitable, our planned managed service would handle the approved email, try to secure a useful response and keep you updated. You wouldn't need to send the messages yourself. We can't guarantee that the other party responds or pays.
See how EKENU would help →Checkout remains closed during delivery testing. You won't be charged here.
A clear case record
Know what actually happened.
Our planned private case dashboard records authorised contact and genuine replies. This example is fictional, not a customer testimonial.
Example case timeline
See the kind of information a managed case could contain.
SubmittedInformation and authority recorded
ReviewedEligible message approved
ContactedOnly if appropriate and authorised
UpdatedGenuine reply or accurately marked awaiting response
Straight answers
Clear scope. No false promises.
Will EKENU send the emails for me?
That's the planned managed service. EKENU would send approved correspondence in its own name after reviewing an eligible case and obtaining written authority. Public sending is not active yet.
What will the proposed £39 starter include?
One eligible case review, one carefully reviewed email sent by EKENU, up to one appropriate follow-up and genuine reply tracking. We aim to open a constructive conversation and work towards a response or resolution, but cannot guarantee either. SMS isn't included.
Can you text a person who owes me money?
Not using private numbers found online. We are evaluating a separate future business-SMS option subject to verified contact details, lawful purpose, authorisation and approval of the actual message.
How hard will EKENU try to get an answer?
Our aim is to get an appropriate response and help move matters towards a resolution. For an accepted case, we would check the details, send one professional reviewed email and consider one further follow-up if suitable. We keep you informed of genuine replies. We cannot force a response or guarantee payment.
Is the £39 service available today?
Not yet. We're finishing secure payments, approved email delivery, reply handling, consumer rights, and UK trading disclosures first.